FAQ
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  • How soon will I receive a quotation after sending an inquiry?

    We usually reply within 24 hours after receiving your inquiry. For complex or customized projects, a complete quotation will be provided within 1–2 working days after evaluation.

  • Are you a factory or a trading company?

    We are a manufacturer with over 30 years of experience, equipped with modern sheet-metal, coating, and electrical integration production lines. OEM/ODM services are available.

  • What products do you mainly supply?

    Our main products include:

    Data center racks (network & server racks)

    Modular data centers (micro/mini modules)

    Containerized data centers (20ft/40ft)

    Cold/Hot aisle containment and power distribution cabinets

    UPS systems, monitoring systems, and DCIM platform support

    Fiber Solution Products

  • What industries are your products used in?

    Our products are widely used in:

    Telecom operator data centers

    ISPs and cloud service providers

    IDC construction and expansion projects

    Government digitalization projects

    Smart campuses, security monitoring, and energy sectors

  • Do you support customized production?

    Yes, we do. Our R&D team supports full customization including dimensions, load capacity, color, airflow management, electrical configuration, and outdoor environmental protection.

  • Do you supply standard products?

    Yes. We offer a wide range of standard products such as 42U/45U/48U racks, as well as standardized modular data center configurations. Standard models are available for fast delivery.

  • What is your production capacity?

    Our annual capacity includes:

    100,000+ racks

    1200 modular data center systems

    1000 containerized data centers

  • What is the size and team structure of your company?

    We operate a large modern manufacturing facility with:

    A professional R&D engineering team

    Production and quality-control teams

    Overseas sales and technical support teams

    Project management and after-sales service teams

  • How do you ensure product quality?

    Our quality assurance includes:

    ISO9001, ISO14001, ISO45001 systems

    Full inspection of materials and key components

    Aging, salt spray, and load testing

    100% pre-shipment inspection

    Complete traceability throughout production

  • What payment terms do you support?

    Our common payment terms:

    30% deposit, 70% before shipment (for first orders)

    T/T or L/C

    Flexible terms can be negotiated for long-term partners.

  • How do you arrange the shipment?

    We offer various shipping options:

    Sea freight (FCL/LCL)

    Air freight

    Railway transportation

    DDP/DDU services

    All products follow export-grade packaging to ensure safe delivery.

  • What are your main export markets?

    Our key export markets include:

    Africa (Morocco, Kenya, South Africa, etc.)

    Middle East (UAE, Saudi Arabia, Iraq, etc.)

    Southeast Asia (Singapore, Indonesia, Vietnam, etc.)

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